12/19/15

Recalled Samsung washing machine causes fire in Pukekohe

The Samsung SW75V9WIP washing machine was one of four models recalled in 2013 by Samsung. 

The Samsung SW75V9WIP washing machine was one of four models recalled in 2013 by Samsung. 

A recalled Samsung washing machine caused a fire in Pukekohe on Sunday after it burst into flames while it was being used. 

No one is believed to have been injured in the fire, which was confined to the laundry of a home. 

It's believed to have been caused by a faulty pump mechanism, fire risk management officer Terry Jordan said. 

Samsung began a voluntary recall of 36,000 washing machines in 2013 after learning a design flaw meant they could catch fire, and by September that year had refunded, repaired or replaced 25,000 units. 

Samsung said in some circumstances moisture may penetrate the electrical connectors of the machines, causing a spark. 

Jordan said a woman spoken to by the fire service had been notified of the recall in 2013. 

"She thought somebody had been to have a look but couldn't really confirm it." 

In July, the fire service said about 8000 of the 36,000 affected Samsung models still needed servicing. 

Earlier this year, an Otorohanga woman narrowly escaped injury with her infant toddlers after a recalled Samsung washing machine exploded in her home. 

Jordan advised anyone with concerns their machine is affected to double check with the manufacturer. 

The recalled Samsung machines were manufactured between 2010 and 2013 with the following model names: SW75V9WIP/XSA, SW65V9WIP/XSA, SW80SPWIP/XSA, and SW70SPWIP/XSA. 

"If anyone has had a letter from manufacturers about their washing machine they should certainly get hold of the manufacturer again." 

You can also email productrework.SENZ@samsung.com to find out if your machine is affected. 

Samsung will arrange for an authorised service technician to provide a free in-home service for all affected models.